Hey @13 Fangs,
Thanks for the feedback, I am sorry that our release of the item disappointed you.
Copying here my response I made on the news post to make sure you don't miss it:
A few things I want to address directly.
What we could have done better: The notice period was short. For future holiday events, we'll give more advance warning so players in different time zones and with different schedules have a chance to participate. That's a reasonable expectation and we'll hold ourselves to it going forward.
On missing out: With any timed drop event, someone will always miss it, and that's partly what makes them meaningful. We can't physically run events at every hour to cover every time zone. Naturally, some disappointment is inevitable. If everyone got one easily, they wouldn't be special. That's not dismissiveness, it's just the reality of how these events work.
The turnout was actually strong, which tells us the community is engaged. The fix we're committing to is better advance notice, not changing the nature of the event itself.
The server is one week old. We're going to make some mistakes in how we run things operationally. What matters is that we listen, adjust, and keep the core decisions held to a higher standard. This feedback helps us do that.
See you in-game.
Kleio
